You can watch the video below or read the following article.
To connect with other companies and their IR officers on the Smartkarma platform, type the company name in the search box on the top of your page.
On typing the company name, select the company of interest from the drop-down menu.
On the company page, click on the “Contact IR” button on the extreme right.
A pop-up window appears. Type in your message and send.
If you are looking for an IR officer/CXO/Corporate Communications personnel by their name, type the name in the search box and select from the drop-down options. On their profile page, on the left side, below their picture is the option to message them or add them to your contact list. Below is just a representation of what you will see.